Returns & Exchanges
At ALPHA60, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return them within 14 days of receipt for a refund or exchange, provided they are in original condition with tags attached.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all original tags and labels remain attached to the garments.
Ship the Parcel
Affix the generated shipping label to your package and drop it off at any authorized postage location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing