Frequently Asked Questions
Everything you need to know about shopping with ALPHA60
What are your shipping rates and delivery times?
We offer standard and express shipping options. Standard shipping typically takes 3-5 business days, while express delivery arrives within 1-2 business days. Shipping is free on all orders over $150.
How can I return or exchange an item?
Returns are accepted within 30 days of purchase, provided items are in their original, unwashed condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Do you offer international shipping?
Yes, ALPHA60 ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days depending on customs processing.
How can I ensure I select the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend checking the 'Fit Notes' section or contacting our support team for personalized advice.